Monday, April 21, 2008

Multinational Companies Discriminate against Chinese Employees

Guangdong Provincial Situation Survey and Research Center released the 2007 Survey of the Public's Evaluation of Multinational Companies' Image In China which reveals that 81% believe that multinational companies are discriminating against Chinese employees in China according to this March 18 article in China CSR.

Seventy multinational companies in major cities such as Beijing, Shanghai, Guangzhou, Shenzhen, Zhuhai, Foshan, Dongguan and Hangzhou were considered in the survey. The Chinese dislike these four behaviors of these companies, according to the report:

1. Charging higher prices for goods sold in China
2. Hiding defects of goods in the Chinese specifications
3. Transferring pollution to China
4. Refusing to compensate Chinese consumers for bad products.

Those interviewed appreciate these actions by multinational companies:

1. Transferring advanced technology to Chinese companies
2. Participating in China's charity causes
3. Educating Chinese talents
4. Abiding by Chinese laws and regulations

Seventy-six percent of the interviewees believe that multinational companies have fulfilled their social responsibilities in China, while only 22.54% believe the profit made by foreign companies in China are in proportion with their social responsibilities. More than half don't believe the companies' claims that they have not made any profit in China. Lastly, up to 40% of the people believe that foreign companies are doing better than domestic ones on dealing with consumer complaints.

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